Psychology principles that will 3x your conversions.
1) Hick’s law
2) Zeigarnik Effect
3) Endowment Effect
4) Future Pacing
5) Reciprocity
6) Loss Aversion
7) Cognitive Load
8) Bandwagon Effect
9) Decoy Effect
1) Hick’s law
More options leads to harder decisions. Don't confuse the user. Reduce the number of options. Use a short sign forms and ask only what you need3) Endowment Effect You value something much more if you think you own it in some way. By making users invest a little customisation they’re more likely to make an app feel theirs. This will lead to them returning to the app and increasing retention.
4) Future Pacing
Rather than focus on features, focuses on letting my imagination run wild.
"Imagine a place..."
This me think about what is possible. Being part of a community. That sense of togetherness.
Use future pacing to make a visitor sign up and dream.
5) Reciprocity
People feel the need to reciprocate when they receive something.
It’s ok to ask for a favour, but would you ask 6 in a row to a stranger?
The same goes for apps.
Value 1st.Ask 2nd.
6) Loss Aversion
Humans experience loss more than gain.
says you'll lose connections, recommendations and more when you try to cancel your account.
Use loss aversion:
• In cancel flows to reduce churn
• Abandoned Carts to increase sales.
7) Cognitive Load
Cognitive load is the total amount of mental effort that is required to complete a task Follow @skrug's principle: Don’t make the User think.
57% of users abandon cart due to do extra work during the sign up flow.
Reduce friction and make it simple.
8) Bandwagon Effect
The tendency for the brain to conclude that something must be desirable because other people desire it.
Use number of customers, social proof and testimonials to show your product is desirable and they should sign up for it.
does a great job of this.
9) Decoy Effect
Make big prices look smaller by comparing them to even larger prices.
Always use tiered pricing to allow this to take effect.
Have a lower, medium and higher tier offer. Usually people will gravitate to the medium tier offer.
did this well.
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